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Over 200 locations including all major airports, cities and a large number of regional towns.


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FAQ

1Do You Have Child Seats Available ?
We have taken great care in selecting the three types of child seats that are offered. Infant (Baby) Seat 0kg – 9kg Mounted rear facing $22.00 inclusive GST Child Seat 8kg – 18kg Mounted face forward $22.00 inclusive GST Booster Seat Up to 25kg Front facing $22.00 inclusive GST The maximum charge of AUD $88.00 (incl. GST) applies to rentals. *A maximum of 2 Child Seats or 1 Seat and 1 Booster Seat can be fitted to any vehicle. Infant (Baby) Seats We can provide you with a baby seat mounted rear-facing to be used for infants who weigh up to 9kg. These seats are designed to support a child’s neck, back and spinal cord. Child Seats We can provide you with a child seat mounted face forward for children weighing between 8kg and 18kg. Parents of children who have outgrown infant (baby) car seats are encouraged to use these seats rear-facing until the child reached the upper weight limits of the seat for rear-facing use. Booster Seats We can provide you with belt-positioning booster seats to be used in the back seat for children who have outgrown a child seat. The belt-positioning booster seat must be used in seating positions equipped with lap and shoulder seatbelts. Children weighing up to 25kg should use these seats. Child seats: It is your responsibility to ensure that appropriate child seats have been fitted for children travelling in the vehicle. Hertz is not responsible for any fines, injury, death or other losses caused by not having child seats fitted in the vehicle or by not restraining children in child seats fitted in the vehicle. Children that require a child seat must not travel in a vehicle from the Hertz Adrenaline & Dream Collection as you are not permitted to fit child seats in those vehicles. IMPORTANT: You must comply with mandated seat belt and child seat restraint laws applicable to each State or Territory in Australia. Fines may be imposed by police on any occupant who does not have a seat belt or who has not fitted or properly adjusted a child seat restraint for a child. You are responsible for checking a child seat is fitted correctly in the vehicle. You must not leave your child unattended in the vehicle.
2Do Your Vehciles Have GPS ?
Our Vechil;es are not fitted with GPS Navigation we do however have our Nevelost System which you can hire with your rental. Featuring fast, accurate route calculation and the most up-to-date national maps. Get live traffic updates and fast guidance to the nearest petrol stations, parking and other amenities. Drive with confidence with the remarkable Neverlost® in-car navigation unit as your guide. Other Features: Easy to install and enter destinations Premium language support Anti-glare high resolution 6” LCD touchscreen 3D junction views with signs Speed limit alerts Bluetooth handsfree and trip planner Smart route using historical traffic information NeverLost is available at all Hertz Australia locations subject to availability for a nominal daily fee of AUD $15.40 (incl. GST) *Capped at 10 days for every 30 day period.
3Do you have Ski/Snow Equipped Vehicles ?
Ski/Snow Equipped Vehicles are not available in Australia.
4Do You Have Road Maps ?
Yes, we are able to provide these Free of Charge.
5What Are Your Driver’s Licence Requirements ?
As the renter you are required to present a valid driver’s licence at the time of pickup. You and any person driving the vehicle must be 21 years of age or over (unless approved in writing by low Cost Self-Hire) and must hold a current drivers licence that: is in English or, if not in English, is accompanied by a certified English translation; is valid for driving the vehicle; is not a learner’s permit; the driver has held for at least twelve consecutive months; Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however their original Chinese licence MUST accompany the driver as well as the CNC. Vehicle Licence Requirements UP TO 3 TONNE TRUCKS A standard car licence required by law 22-25 SEATER BUSES All States - LR, MR or HR Licence UP TO 8 TONNE TRUCKS WA - LR Licence NSW,VIC,QLD & SA - MR or HR Licence OVER 8 TONNE TRUCKS All States - HR Licence A log book may, or may not, be required. Check with the location to confirm requirements. If the vehicle is from Hertz's Prestige, Adrenaline or Dream collection, you and any person driving the vehicle must be at least 25 years of age. Tasmania - Driver’s Licence Requirements Renters in Tasmania must have held a Full driver's licence for at least three years and not be on a provisional licence. Provisional licences are not accepted in Tasmania. Additional Drivers in Tasmania All additional drivers in Tasmania are required to sign an ‘Additional Driver’ form, with the exception of company rentals, where fellow employees are automatically authorised to drive on company business.
6Additional Drivers
Apart from the renter, who may operate the vehicle, may allow other persons to drive the vehicle provided that you have checked that the person meets the age and licence requirements specified in this section and that they are either: a member of your immediate family who is permanently living with you; your employer, employee, fellow employee or partner and the rental of the vehicle is for business purposes; or a person who is contracted to perform work for you, or an employee of a person or entity who is contracted to perform work for you, and the rental of the vehicle relates to the performance of work; or any other person approved in writing by Low Cost Self-Hire.com.au. If a driver does not meet the above requirements, they must be added to the rental as an additional driver and must us show their licence. An additional driver fee is payable as follows: ADDITIONAL DRIVER CHARGE (per driver) PER DAY (inc GST) CAPPED AT 5 DAYS (inc GST) AUD $3.30 AUD$16.50
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