Moving Vehicles

• As the renter, you are required to present a valid driver’s licence at the time of pickup. You and any person driving the vehicle must be 21 years of age or over (unless approved in writing) and must hold a current drivers licence that:

  • is in English or, if not in English, is accompanied by a certified English translation;
  • is valid for driving the vehicle;is not a learner’s permit;
  • the driver has held for at least twelve consecutive months;
    Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however, their original Chinese licence MUST accompany the driver as well as the CNC.

• Kilometres Your Rental Agreement may note that a per kilometre charge is applicable if a daily kilometre limit is exceeded, depending on the type of vehicle you rent or your pick up location. If a limit on distance applies, the daily kilometre allowance will be shown on your Rental Agreement. If you exceed this daily allowance, a charge may apply for the additional distance covered.
• Collision damage waiver is included in the Rental Agreement. Consequently, your liability for loss of or damage to the vehicle and third party damage is limited to the Accident Damage Excess (ADE) (as shown on the rental agreement) unless there is a Prohibited Use of the vehicle in which case you may be fully liable for any loss or damage.
• Fuel Your rental vehicle is provided with a full tank of fuel. Where the tank is not full, a credit for the extent to which the tank is not full is provided. You can either return the vehicle full or pay for us to refill the tank for you at the rate shown on your Rental Agreement.
• Breakdown roadside assistance There is a basic breakdown service included in your rental to cover call outs for mechanical faults and accidents where you are not at fault

Collision Damage Waiver (CDW) is included in your rental rate and reduces your liability to us for loss or damage to the vehicle to the amount of the applicable Accident Damage Excess (ADE or excess) (stated on your Rental Agreement) which applies to each incident of damage or loss caused except in the event of loss or damage for a Prohibited Use.

Optional Renter Protection Services We offer the option to purchase Optional Renter Protection Services which may reduce your liability for loss or damage to the vehicle which occur during the rental period or result from your use of the vehicle. Optional Rental Protection Services offered by Low-Cost Self-Drive are not insurance policies and do not provide protection in the event of loss or damage arising from a Prohibited Use. Excludes infringements including traffic and parking fines, and private parking charges which will be on-charged to your Card, and Fuel.

SuperCover, MAX, AER, Glass & Tyres Your liability to Low Cost Self-Drive for loss of or damage to the vehicle SuperCover

SuperCover is an optional product offered at selected locations and gives you peace of mind for your rental by: 

• Eliminating your potential liability to us to pay the ADE for loss of or damage to the vehicle during your rental by reducing the ADE to zero. 

• Eliminating your potential liability to us for glass or tyre damage and removing the Young Driver Surcharge. 

• Including the products and services 

Maximum Protection Cover (MAX), Premium Roadside Assistance Cover (PRAC) and Personal Accident/Personal Effects (PAPE). 

• Waiving the fees for Additional Driver, Early Return, Towing, Low Cost Self-Drive Claims Management and External Damage Assessment services. Maximum Protection Cover (MAX) MAX is an optional product offered at selected locations and gives you peace of mind for your rental by: • Eliminating your potential liability to us to pay up to the ADE for loss of or damage to the vehicle during your rental. 

• Eliminating your potential liability for glass or tyre damage. 

• Waiving the fees for Low Cost Self-Drive Claims Management and External Damage Assessment services. 

Accident Excess Reduction (AER) AER is an optional product available at selected locations, which reduces your liability to us in the event of loss of or damage to the vehicle (and other Incident Damages described in the Damage and Loss section on page 11) from the ADE to the reduced amount specified on the Rental Agreement. 

Glass & Tyres (G&T) G&T is an optional product available at selected locations, which eliminates your potential liability to us for standalone damage to the vehicle’s windscreen, windows, wheels or tyres only. If you do not purchase G&T, you will be charged for standalone damage to glass and tyres in accordance with the charge list that can be found via www.Low Cost Self-Drive.com.au/glasstyre. 

Premium Roadside Assistance Cover (PRAC) Your liability to Low Cost Self-Drive for breakdown costs (which are your fault) PRAC is an optional product available at selected locations, which supplements the Roadside Assistance included in your rate. It provides cover for the vehicle recovery and call out costs you would otherwise be responsible for if the reason for the breakdown or call out was your fault. PRAC does not cover the cost of replacing tyres, battery or other parts. 

First Time Renters If you are a first time renter paying with a debit or credit card, live in the city of rental and your booking is not associated with a corporate account or insurance replacement rental, additional identification and payment requirements will apply to your rental. In such cases, renters will be required to fulfil the 100 points identity (ID) check requirements and provide a credit card from which Low Cost Self-Drive will take a $500 authorisation Documentation as set out in the checklist below will be accepted. You must provide: 

• documents that add up to a minimum of 100 points; 

• at least one primary document; and 

• at least one proof of identity document that contains your current address. 

Category A: Primary Documents 

• Current Drivers Licence (70 points) 

• Australian Passport – current or expired within past 2 years (70 points) 

• Birth certificate (70 points) 

• Australian citizenship certificate (70 points)

 • Tertiary Student Card: with photo (40 points)

Category B: Secondary Documents 

• Medicare card (25 points) 

• Credit or debit card (25 points) 

• Centrelink card (25 points) 

• Utility bill less than 12 months old (20 points) 

• Working with Children Check (20 points) 

• Department of Veterans Affair Card (25 points) 

• Australian Marriage Certificate (25 points) 

• Property Lease Agreement: current address (25 points)

• You are responsible for all fines, private parking charges, road tolls and other similar charges (including parking fines or charges) incurred in relation to the vehicle during the rental period. We will work with authorities for them to pass on notices of fines and parking charges to you, and we will also charge you either the Toll Administration Processing Fee or Infringement Administration Processing Fee (each a Processing Fee). If you incur toll charges during the rental, we will charge for you those tolls plus the Processing Fee (unless you have purchased Toll Cover). These charges will be processed on your Card as detailed in the Charges section on page 8. 

• You have the option of purchasing Toll Cover to pre-pay a flat daily rate for your toll charges incurred during your rental, as advised at the time of reservation

important In addition to any fine, parking charge or toll you incur, we may also apply a Processing Fee to reimburse us for the time and costs we incur in dealing with these matters